On Monday, Sept. 19, Manitoba Public Insurance will respectfully observe the National Day of Mourning for the passing of Queen Elizabeth II while maintaining scheduled appointments and other services at locations throughout the province.
While MPI will close most of its operations in observation of this day, the Corporation will maintain critical services to reduce customer impacts.
MPI services and locations that will remain available to Manitobans include:
- MPI Service/Claim Centres (including customer service transactions, driver testing, estimating, claims processing unit and adjusting services)
- Contact Centre Operations
- Physical Damage Centre (including estimating, total loss unit, salvage, compound and customer service transactions)
Scheduled knowledge and road tests, estimating and adjusting appointments throughout the province will be unaffected.
MPI’s Contact Centre will continue to be available at 204-985-7000 or toll-free at 1-800-665-2410 to assist customers with claims reporting, rescheduling appointment services and general inquiries.
Customers are also encouraged to contact their Autopac agent for regular services, where available.
Eligible payments and services will continue to be available through MPI’s online services option at mpi.mb.ca.
