Manitoba Public Insurance (MPI) has announced that it is further expanding its contingency plans during the ongoing labour interruption by enhancing the services available to Manitobans over the next week.
Enhance services include the following:
Additional Claims Eligible to be Reported through MPI’s Online Claim Form
Effective immediately, customers reporting a personal injury claim, non-drivable collision claim, or total theft claim can start the process by filling out MPI’s new online claim form. These claims can also be reported by calling MPI’s Contact Centre at 204-985-7000 or toll-free at 1-800-665-2410.
All other customers with collision claims (drivable and non-drivable), non-collision claims (hail, vandalism and other damage) and theft claims (total, partial and attempted) can continue to use the online form to open their claim with MPI.
Once the form is submitted, MPI will contact customers to discuss the next steps in the process and provide them with a claim number.
New Knowledge Tests Available for All Classes
MPI is broadening the availability of Class 1-6 and Air Brake knowledge tests in Winnipeg and Brandon. To date, only customers whose knowledge test appointments had been cancelled or previously scheduled were eligible to take a test.
Effective immediately, walk-in knowledge tests are available to all customers for all classes of licence with proof of purchase.
To purchase a knowledge test, customers must visit one of MPI’s nearly 300 broker partners. Once a knowledge test is purchased, customers can write their test at either Cityplace or MPI’s Physical Damage Centre in Winnipeg, or the Victoria Inn in Brandon, during available walk-in hours. More information is available on MPI’s website.
More Hail Estimating Appointments Coming Next Week
Effective October 2, 2023, MPI will be expanding the number of passenger vehicle hail estimating appointments available to eligible customers.
MPI is partnering with DCC Hail, an innovative Canadian paintless dent repair company, to expand services for customers after severe weather triggered a sharp rise in hail claims this summer. DCC’s state-of-the-art, drive-through hail scanners allow for a quick and accurate measurement and count of hail damage to vehicles as part of MPI’s estimating process.
Beginning next week, two hail scanners will be in operation, which will double the number of hail estimates MPI is able to perform. With this increased capacity in place, initial passenger vehicle hail estimating will no longer be completed by repair facilities. All passenger vehicle hail customers without an estimate will be asked to wait for an estimating appointment at an MPI location. Customers who have a repair facility hail estimating appointment already booked can continue to work with their shop.
