Manitoba Public Insurance has announced that effective immediately, bookings of knowledge tests for all licence classes and Class 1 road test bookings have resumed.
Customers are encouraged to book Class 5 and 6 Knowledge Test through online Services. For all other bookings and to assist customers who either cannot or do not wish to visit an Autopac agent or service centre during the COVID-19 pandemic, MPI is allowing customers who phone their Autopac agent to perform certain critical transactions over the phone or by email.
Safety measures
MPI has made several adjustments to the Class 1 road test process to ensure the safety of both employees and customers.
Prior to starting the road test, customers must:
- Provide and wear their own mask (non-medical masks are permitted)
- Answer questions to ensure they have not been exposed to COVID-19
- Sanitize all touchpoints in their vehicle
Knowledge Tests
MPI will be asking customers to arrive 15 minutes prior to their scheduled appointment, and to check in at the front entrance doors if there is a lineup. All customers will be required to provide their identification (passport, PR card, birth certificate, etc.), sanitize their hands when they enter the building, and up until June 12, you may be required to supply your own pen to complete a paper test. After June 12, electronic testing will resume.
If the customer is not able to comply with all of these requirements, the test will be cancelled immediately and rebooked for a later time. At any time, if the customer shows symptoms of a respiratory illness and/or COVID-19 (coughing, etc.), the test will be cancelled immediately and rebooked for a later time. Customers can access these updated procedures at mpi.mb.ca.
