The President and CEO of the Painchaud Performance Group says how team leaders relate to their employees will directly impact the performance of those employees and the profitability of the company.
“What Your Staff Thinks of You” was among the topics discussed yesterday as part of the 2019 London Swine Conference.
Michelle Painchaud, the President and CEO of the Painchaud Performance Group, says the way employees feel about themselves and the way they go home and communicate with their families and friends is related to the work environment so we need to understand how we as bosses are impacting them.
Employees, humans want to feel appreciated, valued and part of. In terms of trying to get people to feel appreciated or be that kind of boss, it’s about self awareness. So right off the bat it’s what do people think about me, my staff and how do I take that feedback and do something with it? How do I listen without judging? How do I listen and make changes so that I take that feedback and create a culture of respect and value?
The evidence is, and I continue to see this more and more, that if a leader has empathy, has emotional intelligence and that they are open to feedback and they are aware that their behaviors impact people, the positive outcome of that is crazy to see. Quickly people, almost immediately improve their performance. They become more in tune, more accountable, more responsible and just more on.
~ Michelle Painchaud, Painchaud Performance Group
Painchaud acknowledges the majority of leaders are not self aware however, because of the information that is coming out, leaders are starting to recognize the importance of the impact they have on their culture and the performance of their employees and, because recruiting and retention is becoming an issue, they are becoming more self aware.
